Company Careers
SunGard Public Sector currently has the following job openings available:
- Product Manager, Local Government Financial Applications
- Product Manager, K-12 Financial Applications
Instructions for Application
Please submit your resume with cover letter referencing the position you are interested in to:
SunGard Public Sector
c/o Human Resource Department
890 Fortress St.
Chico, CA 95973
or email your resume.
SunGard Public Sector is an equal opportunity employer dedicated to affirmative action and work force diversity. Employment contingent upon successful completion of background investigation and pre-employment drug screen.
Product Manager, Local Government Financial Applications
The Product Manager, Local Government Financial Applications will define customer-driven product and service requirements and manage the go-to-market process for SunGard's Windows-based Local Government market-focused financial product solution set (ONESolution). Products assigned may include: General Ledger, Project Accounting, Project Allocation, Budgeting, Purchasing, Encumbrances, Bid & Quote Mgmt., Bid Online, Accounts Payable, Contract Mgmt., Banks Recon., Fixed Assets, Stores Inventory, Cash Receipts, Grants Mgmt., Work Orders, HR, and Payroll.
Job Responsibilities
- Act as product owner in agile development process managing customer-driven requirements and priorities. Develop product functional requirements, product life-cycle, marketing support and training of Sales, Marketing and other operational teams.
- Works with developers to establish product standards to support consistent user experience across Local Government product portfolio.
- Responds to product questionnaire for Local Government RFPs for financial products.
- Define high-level customer requirements for the entire customer experience including data content, delivery interface, application features and functions, distribution methods, purchase and provisioning, fulfillment, pricing, billing and servicing.
- Provide feedback from customers, sales, and market to members of product development and service teams for product evolution, enhancements, and priorities.
- Lead and provide direction to the product development and delivery teams to ensure quality, customer satisfaction and profitability objectives of new releases.
- Communicate and report the product-related leading indicators of success, issues and progress status to all stakeholders including win/loss analysis.
- Assist in identifying and managing technology partners and third-party solution providers.
- Take a leading role in the product change and problem management tasks.
- Ensure future product releases reflect experience gained from external market activities, customer discussions, usage analysis, competitive response, and market research.
- Participate in sales presentations and customer events.
- Approximately 50% travel.
Required Experience:
Job Related Skills -
- 5 to 7 years of experience working directly with customers to develop or deliver enterprise software products in the Local Government market. Product Management and/or Project Management experience preferred.
- Experience working closely with development, marketing, operations, customer service and sales teams
- Knowledge of Local Government customer operations and product solutions.
- Experience with customer-facing relationship building.
- Experience creating functional product requirement documentation.
- Experience creating user requirement documents
- Experience developing sales and marketing materials for public safety software solutions.
- Bachelor's degree required; technical degree and/or MBA a plus
Personal Skills:
- Hard-working and self-motivated
- Superior analytical skills
- Excellent communication skills; ability to effectively lead teams
- Experience with and an ability to communicate with a wide variety of business operations
- Ability to speak in public (training or demo experience a plus)
Product Manager, K-12 Financial Applications
The Product Manager K-12 Financial Applications will define customer-driven product and service requirements and manage the go-to-market process for SunGard's K-12 Education market-focused financial product solutions. Products assigned include: General Ledger, Project Accounting, Project Allocation, Budgeting, Purchasing, Encumbrances, Bid & Quote Mgmt., Bid Online, Accounts Payable, Contract Mgmt., Banks Recon., Fixed Assets, Stores Inventory, Cash Receipts, Grants Mgmt., Work Orders, HR, Payroll.
Job Responsibilities
- Act as product owner in agile development process managing customer-driven requirements and priorities. Develop product functional requirements, product life-cycle, marketing support and training of Sales, Marketing and other operational teams.
- Works with developers to establish product standards to support consistent user experience across K-12 Education product portfolio.
- Define high-level customer requirements for the entire customer experience including data content, delivery interface, application features and functions, distribution methods, purchase and provisioning, fulfillment, pricing, billing and servicing.
- Provide feedback from customers, sales, and market to members of product development and service teams for product evolution, enhancements, and priorities.
- Lead and provide direction to the product development and delivery teams to ensure quality, customer satisfaction and profitability objectives of new releases.
- Communicate and report the product-related leading indicators of success, issues and progress status to all stakeholders including win/loss analysis.
- Assist in identifying and managing technology partners and third-party solution providers.
- Take a leading role in the product change and problem management tasks.
- Ensure future product releases reflect experience gained from external market activities, customer discussions, usage analysis, competitive response, and market research.
- Participate in sales presentations and customer events.
- Approximately 50% travel.
Required Experience:
Job Related Skills -
- 5 to 7 years of experience working directly with customers to develop or deliver enterprise software products in the K-12 Education market. Product Management and/or Project Management experience preferred.
- Experience working closely with development, marketing, operations, customer service and sales teams
- Knowledge of K-12 Education customer operations and product solutions.
- Experience with customer-facing relationship building.
- Experience creating functional product requirement documentation.
- Experience creating user requirement documents
- Experience developing sales and marketing materials for K-12 software solutions.
- Bachelor's degree required; technical degree and/or MBA a plus
Personal Skills:
- Hard-working and self-motivated
- Superior analytical skills
- Excellent communication skills; ability to effectively lead teams
- Experience with and an ability to communicate with a wide variety of business operations
- Ability to speak in public (training or demo experience a plus)