Company Careers

SunGard Public Sector is an equal opportunity employer dedicated to affirmative action and work force diversity.

SunGard Public Sector currently has the following job openings available:

Instructions for Application

Please submit your resume with cover letter referencing the position you are interested in to:

SunGard Public Sector
c/o Human Resource Department
890 Fortress St.
Chico, CA 95973
or email your resume.

Software Consultant - Core Financials

Learn in detail accounting modules such as Accounts Payable, Purchasing, Stores Inventory, Fixed Assets, Accounts Receivable and gain working knowledge of other applicable systems to train/support clients. Extensive travel required. Strong accounting, communication, organizational and customer service skills required. Public Sector accounting experience preferred. Recent experience with computerized accounting systems preferred. Bachelor's degree in Business, Accounting, MIS or a related degree is required.

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Financial Demonstrator

Provides functional financial demonstrations to prospective clients. Intimate knowledge of IFAS General Ledger, Budgeting and Core Financial Modules (Disbursements, AR/CR, Edge Applications etc...) preferred. Must have strong presentation skills and be able to articulate functions and benefits of IFAS Financial Software in large group settings. Heavy travel required (80%).

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Product Advisor

Job Description:
Develops and shares IFAS knowledge/solutions that entice Installed Base IFAS customers to use the latest and greatest functionalities.

Job Skill Prerequisites:
  • Preferred Bachelor of Science in Business Administration, Management Information Systems or related field.
  • Understanding of existing implementation methodology (OnTrack)
  • In depth knowledge of IFAS technology and functionality (to be obtained in maximum 6 months)
  • Working knowledge of tools used:
    • Microsoft Project
    • Microsoft Excel
    • Microsoft Word
    • ChangePoint
    • ISC
    • AM Portal
    • Author IT
    • SharePoint
  • Demonstrated ability to prevent, deescalate, and effectively resolve issues
  • Ability to stay positive and productive while dealing with stressful situations
  • Excellent verbal and written communication skills
  • Excellent organization skills
  • Excellent time management skills
  • Ability to work as part of a team
  • Some travel required

Primary responsibilities:
  • Develops comprehensive and directly (self) implementable documentation on specific IFAS functionalities according to predefined formats.
  • Monitors the BSNUG listserv on questions posted by customers and provides answers and actionable solutions.
  • Assists Installed Base Project Managers with project plan development, risk assessment, and impact of roadblocks.
  • Assists Installed Base Relationship Managers with customer need identification and possible solutions.
  • Be available to customers to answer generic questions to advance their use of IFAS and/or identifies the needs of consulting and development services.
  • Creates recorded demos and white papers as part of product campaigns to entice customers to implement their licensed but unused modules and/or new and unlicensed modules.
  • Writes product benefit articles for the ifas.txt newsletter.
  • Reviews and supports company wide product documentation efforts.
  • Reviews release notes, develops upgrade benefits document and educates the Account Management team on changes, requirements and customer benefits.
  • Train the Installed Base Relationship Manager and Installed Base Project Manager on IFAS modules, technologies and solutions.
  • Conducts weekly status meetings with Director of Account Management.
  • Works with Director of Account Management, other members of Account Management Team, Consultant Team Leads and other Sungard Staff as needed to analyze and improve all processes related to SunGard's service offerings.
  • Meet and exceed the Expectations of an Installed Base Product Advisor.

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Software Consultant - Payroll/Human Resources/Position Budgeting

    Learn comprehensive Payroll and Human Resources accounting system and apply knowledge to train/support clients. Extensive travel required. Analytical, technical, communication, and organizational skills a must. Experience with accounting, budget analysis and/or payroll law preferred. Previous experience with computerized financial/payroll systems preferred.

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Software Installation Specialist

Job Description:
This position is responsible for applying software updates on customer computer systems test and/or production accounts. This job involves the following:
  • Installation of software upgrades on UNIX and Relational Database environment, and/or the installation of software upgrades on Windows Servers and SQL/Server environment. This will involve the conversion of database structures, and re-compilation of software.
  • Coordinating with the customer, communication with the customer regarding the status of the update, and noting any problems.
  • Review of the release information, and becoming acquainted with the applications.
  • Analyzing their readiness for performing the update, reviewing system patches, etc., and release notes.
  • The very nature of this job requires performing work while customers are not using the system. This requires this work to be performed during the evening and weekend hours when system downtime is acceptable to the customer.

Job Skill Prerequisites:
  • Must be self-motivated and able to work well both independently and in team environments.
  • Must have excellent analytic, deductive reasoning, and organizational skills.
  • Good ability in oral and written communications.
  • Considerable ability to understand and follow written and oral instructions. Considerable ability to establish and maintain effective working relationships with superiors and associates with varying degrees of software knowledge.
  • Must have one to two years experience with UNIX, and have experience with shell scripting, System Administration experience is preferred.
  • Must have one to two years experience with relational database tools, preferably ORACLE, Informix and/or SQL/Server. Must have a working knowledge of SQL. Database administration experience is preferred.
  • Must have a basic understanding of compilers and linking programs, e.g., programming experience with MF Cobol, C, ESQL, PROC, and 4GL in a UNIX environment is desirable.
  • Must have a basic understanding of the Windows OS, IIS, networking, and installing software on Windows servers.

Primary responsibilities:
  • Successfully upgrade approximately five customers in a given shift.
  • Must thoroughly communicate with the customer and internal account managers regarding scheduling, login specifics, progress reports, and provide a de-briefing report.
  • Resolve problems on own, and/or escalate as needed.
  • Review and verify customer's system is ready for upgrade.
  • Report installation problems and being a part of the resolution to prevent problems from re-occurring.
  • Assist with testing of upgrades and installation process.
  • Required to keep a weekly status report of work progress.
  • Performs related work as required.

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Pre-Sales Representative

    Provide telemarketing and sales related support to the sales team and Regional Sales Managers. Prospect vertical markets for qualified leads for sales, sales seminars, or other promotional events. Develop and maintain contact with prospects and cultivate leads until they become part of the sales funnel. Must have prior phone sales experience and knowledge of telemarketing practices and principles, computer capable (Windows, MS Word/Excel) and strong verbal and written communication skills. Ability to learn quickly and work under minimal supervision. Telephone use will be six hours per day.

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